Suggestion Form Please enable JavaScript in your browser to complete this form.Dear valued customer，Thank you for taking the time to participate in our survey. Your feedback is invaluable and will directly influence the design and functionality of our new system. Please provide detailed answers to the following questions: Name *FirstLastEmail *1. Which department do you have a suggestion for? *SalesCustomer SupportProduct DevelopmentOtherSuggestions2. Have you ever experienced difficulty communicating with factory employees while using our services? If yes, please describe the issues you encountered and your expectations for resolving them.3. Regarding the online ticket system in the new system, what specific communication or operations would you like to be able to perform? Please check the options you are interested in, and feel free to specify any additional functions you would like to see in the system:Submit project requirements or changesCheck production progressObtain quotation informationRequest sample testingTrack order statusOther (please specify)If choosed other... (please specify)4. Which aspects of project progress would you like to be able to monitor in real-time through the new system? Please describe the project progress you would like to monitor in the system, and your level of interest in each aspect.5. Would you like to be able to perform actions related to quotation and component procurement in the new system? Please check the options you are interested in, and feel free to specify any additional functions you would like to see in the system:Obtain quotations onlineSubmit quotation requestsView component supplier informationTrack component procurement progressOther (please specify)If choosed other... (please specify):6. Which communication method do you prefer between factory employees and customers? Please select your preferred method of communication, or specify any other method you believe is most suitable for communication between you and factory employees:Instant messagingEmailOnline chatPhoneVideo conferencingOther (please specify)If choosed other... (please specify): 7. Have you ever used similar online systems in the services of other manufacturers? If so, please share your experiences and suggestions for these systems for our reference.8. Do you have any other suggestions or expectations besides those mentioned in the above questions, which you would like us to consider in the new system? Please provide as much detail as possible regarding your suggestions or requirements.9. Would you be willing to allow our team to contact you further based on the information you provide? If yes, please provide your name and contact information (phone number or email address) so that we can reach out to you.Other Comment or MessageThank you for your valuable time and cooperation. Your feedback is crucial to us! 🙂 Submit
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